Text or use our order form to tell us what you need, when and where. We deliver and set everything up, if needed. We give you instructions or show you how it works. *We do not install car seats due to liability. Delivery and pick up times vary between. We are happy to work with each client individually to meet their needs.

We have a 3 day minimum rental period. However, we can possibly accommodate a one day rental for certain situations, such as party rentals, etc. If you are interested in a 1 or 2 day rental, reach out directly to confirm availability and possibility to do so.

Discounts available on bookings during off season. Also, if your top choice product is not available, we will be happy to work with you to find a suitable substitution. Colors and brands might differ from what is pictured.

All of our orders are hand-delivered. The delivery fee is $25 for round trip delivery and pickup within Mal Pais – Santa Teresa and Playa Hermosa for orders placed at least 48h prior to delivery. There are additional fees for deliveries beyond these towns. There is an additional $25 fee for same-day or next-day orders. *Please note that same day, and next day orders might not be possible during high season.

Delivery and pick up times We are very flexible in our delivery times and can drop off all equipment at a requested time. We love meeting each of our clients personally and ask for a 48 hour notice on time of arrival. If your family is arriving late (after 10pm) we can arrange to drop off the equipment beforehand with the property management company or hotel.

Payment is due at the time of booking or at the latest, at the time of delivery of the gear. We are holding your items for you and are not making the items you’ve reserved available to other potential customers, therefore, we do not issue refunds. At this point, we accept cash, venmo and paypal as method of payments.

We do require a 48h cancellation notice during the high season. If you cancel within 48 hours in advance, you will not be charged. If you do cancel your order 1-2 days prior to delivery, you will be responsible for 1-2 days of rental equipment charges, depending on when the cancellation occurred. We do not issue refunds.

All of our equipment is carefully chosen, and most of our items are top ranked for safety, performance and quality on the US market. Our gear is in great to good condition. All gear is thoroughly cleaned between the customers, and inspected to ensure it is safe and functioning properly.

Our full size and convertible cribs are made of real hardwood (some rent cribs differ, so please ask if you are curious what type of crib you will receive) and offer the most comfort and familiarity to your traveling family. The sides do not drop down, but the cribs come with a quality, firm mattress that is suitable for infants to large toddlers, and single fitted sheet that has been sanitized and washed.